| Over the past few years, many banks, credit unions and other
financial institutions have deployed interactive kiosks in their
lobbies, usually as compliments to existing ATMs. Like ATMs,
kiosks deliver a proven ROI for financial institutions. While
ATMs handle customers' transaction needs, kiosks provide
customers with information about bank products & services,
especially e-banking options. End-users are particularly
receptive to kiosks within financial institutions because they
are already accustomed to the self-service experience that ATMs
provide.
In such a setting, kiosks enable banks to: |
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